Head Office

Contact Information

Co OP headquarters postal address in Manchester Co Op One Angel Square, Manchester M60 0AG
Co OP head office phone number (free!) 0800 0686 727
Co OP  store complaints www.coop.co.uk/contact-us/comments-about-a-store
Co OP complaints email complaints@coop.co.uk
CEO name Steve Murrells
CEO Email steve.murrells@co-operative.coop
CEO phone number 0161 834 1212
Find Co Op near you finder.coop.co.uk/food
Co Op (bank) head office jobs www.co-operativebankjobs.co.uk/careers/head-office-careers

** Co Op complaints number is the same like the customer service number: 0800 0686 727 and its free from the UK so why not : )
You can also use some social media in order to contact Co Op:

And that’s it, basically if you can use Twitter, you can ask them for anything. If this is not working you can contact the head office and even the CEO!

Join the conversation


  1. Last Sunday the 25th Jan the card machines were down. I went for ice cream and it only cost £3 but I scanned my card and the till operated said I had to put the item back as card machine was out of order. But they still took the £3. I just checked my bank and it’s not refunded me it’s taken my money can you help please?

  2. Hello I am doing fish and chips business, I want to shop from a place where you will open new places. Northamptonshire may be around Bedfordshire. Thanks.

  3. Dear Sir/Madam

    NatWest Bank had a branch in Radyr, Cardiff up to two years ago. The bank premises were sold to the Co-op who opened a very successful shop in its place. Next door was a Spar shop which due to the competition closed down. The premises have been empty for over 18 months and rumour has it that the Co-op have bought the premises for an extension to the grocery shop and the relocation of the Co-op Pharmacy, which is currently at the end of the road in the shopping centre.
    The Daily Mail today has reported that a “Bank Hub” has been opened in Rochford with a number of the major banks servicing the community on a daily basis. This idea would suit the area of Radyr and Morganstown, which has a population of around 7000 rising to 12,000 in the next 18 months with a major development on the Llantrisant Road.
    I attach a copy of the article and a photo of Station Road, Radyr
    Unfortunately there does not appear to be an email address for the Co-op Bank to send to……………………

  4. My Name is Vic Lardner & I am President of Hungerford(Berkshire) Bowling Club. On September 29th we are holding a Charity Day on behalf of the Local Branch of Riding for the Disabled. I am approaching local businesses to see if they could help by donating Vouchers, Raffle Prizes etc. I visited my local branch who told be to contact Head Office, hence this.

  5. Hi my disabled Son Matthew age 40 was treated bad in the store at. Matlock discrimination against people with learning difficulties it is totally unacceptable and staff should be trained in helping people not to be rude

  6. I have completed 6 on line complaint forms all of which have failed to complete due to a fault on the system, I have called, e-mailed all to no avail!! I have not been able to communicate with anyone regarding my complaint, it’s pretty dismal, perhaps this may generate some communication?

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