Head Office

Contact Information

BT Head Office address in London: BT Group plc 1 Braham Street London E1 8EE
BT Head Office phone number 020 7356 5000
BT complaints email consumer-resolutionteam@bt.com
BT complaints phone number (its also the general customer service number, and its free phone!) 0800 800 150
BT customer service and complaints postal address Customer Service Manager BT plc PO Box 334 Sheffield S98 1BT
BT CEO Philip Jansen
BT CEO email philip.jansen@bt.com
BT customer service – for business 0800 216 663
BT chat
  • Week days: 08:00 to 20:00.
  • Weekends 08:00 to 17:00

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