Head Office

Contact Information

BT Head Office address in London: BT Group plc 1 Braham Street London E1 8EE
BT Head Office phone number 020 7356 5000
BT complaints email consumer-resolutionteam@bt.com
BT complaints phone number (its also the general customer service number, and its free phone!) 0800 800 150
BT customer service and complaints postal address Customer Service Manager BT plc PO Box 334 Sheffield S98 1BT
BT CEO Philip Jansen
BT CEO email philip.jansen@bt.com
BT customer service – for business 0800 216 663
BT chat
  • Week days: 08:00 to 20:00.
  • Weekends 08:00 to 17:00

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2 Comments

  1. Your line connection box5 outside Ormiston post office is unlocked, its doors swinging in the rain, open to anyone passing. The local postmaster jammed it shut but you should lock it! Postcode EH35.

  2. Hi am sick and tired speaking to your call handle bt and Caroline saying £25 to change phone number when i ask for good will gesture when 2 UK company’s ranged me up when my number supposed to be ex directly, on the very last minute to change a number when I asked for a good will gesture it’s supposed to be free again I spoke to robin Douglas and she did it mention all that and then she said when I said to cancel a number to carry Robbin of that it charged free of charge she offered me 10 pounds I requested copy email she hanged the phone on me as that she hang up the phone only I should didn’t call the management above still waiting on which I’m still waiting on or wanted to have receive no email from her so that she also made £10 could be and then she got paid by me over the 30 minutes each all together one hour it all or get is me Compasation £10 disgusted

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